Payment & Refund Policy

Charges & Payment

  • The cost of repairing the device will be communicated to the customer via phone, email, or message(s) based on the diagnosis. After approval, an auto payment link will be sent to the consumer. The payment deadline is three days after the estimate is issued, or the work order will be automatically cancelled.
  • If the unit is collected without repair or is unrepairable, the minimum inspection or estimate for the respective product should be paid. Handling Charges applicable to warranty devices Charges may vary from model to model and brand to brand.
  • In the event of an exception at the sole discretion of the company, a refund (by cheque only) of the paid amount to the service centre will be processed if the phone is not repairable after the deduction of the respective brand’s minimum Inspection charges. Refund will be processed within 7 working days.
  • Delivery of repaired products will be made only against payment in the form of Cash/ Card/Wallet or through the payment link provided.
  • Booking fees are non-refundable.

To examine the most recent version of the payment and refund policy or other Terms of Service, please visit

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